Refund policy

Refund & Return Policy

Damaged, Defective, or Wrong Items If your order arrives damaged, broken, or incorrect, we've got you covered. Simply reach out to us and we'll make it right — either with a full refund or a replacement, at no cost to you. You won't need to return the item.

Change of Mind / Incorrect Orders We're unable to offer refunds or replacements for orders where the item was ordered incorrectly or is no longer wanted. If you'd like to return an item for this reason, the return shipping cost is the responsibility of the buyer. Please note that international return shipping can be costly, so we encourage you to double-check your order before placing it.

How to Contact Us If you have an issue with your order, please contact us at snappix485@gmail.com within 1 day of receiving your item, and include a photo of the product so we can assist you quickly.